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AMD Motherboards : A320M Pro4 ultra m.2 no detected

November 6, 2018, 3:52 am
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Author: Toukon
Subject: A320M Pro4 ultra m.2 no detected
Posted: 06 Nov 2018 at 11:52am

Dear Support,
Thanks a lot for this information.
My system now is working well.
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AMD Motherboards : X399 Taichi OS only show 48Gb no 64Gb

November 6, 2018, 3:53 am
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Author: CoffeeMachine
Subject: X399 Taichi OS only show 48Gb no 64Gb
Posted: 06 Nov 2018 at 11:53am

My OS Windows 10 can't see all 64Gb (16X4) installed on the system. 
Only 48Gb show.
But in BIOS show 64Gb.
Please help, thanks.

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AMD Motherboards : Freeze after long idle

November 6, 2018, 3:54 am
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Author: Midna78
Subject: Freeze after long idle
Posted: 06 Nov 2018 at 11:54am

This is my system:
AB350 Gaming K4, Ryzen 3 2400G, GeForce GTX 960, Windows 10 (64 bit)

This is my problem
System freeze up if idle too long.  
I have to shut down manually via power button to reboot.  
Is the problem relating to my devices or other reasons?

Regards,

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AMD Motherboards : X399 Taichi OS only show 48Gb no 64Gb

November 6, 2018, 4:07 am
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Author: ASRock_TSD
Subject: X399 Taichi OS only show 48Gb no 64Gb
Posted: 06 Nov 2018 at 12:07pm

Dear CoffeeMachine,

Greetings, this is ASRock TSD.


We would like to provide following suggestions for verifying:

1. Please refer to the user manual to clear CMOS. (Page 28)
 
2. Please install the RAM on A2/B2/C2/D2 slot for verifying. (Page 7)
 
3. Please install the memory one by one on A2, B2, C2, D2 slot and check if each slot work, detect 16GB for each.
 
4. Please update to latest BIOS P3.30 for verifying.


Thanks!

All the best,
ASRock TSD

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AMD Motherboards : Freeze after long idle

November 6, 2018, 4:15 am
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Author: ASRock_TSD
Subject: Freeze after long idle
Posted: 06 Nov 2018 at 12:15pm

Dear Midna78,

Greetings, this is ASRock TSD.


For this case, we would like to provide following technical suggestions for verifying:

1. Please refer to the user manual to clear CMOS. (Page 25)

2. Download and re-install all drivers from the following link.
 (Note: Please remove previous drivers first.)

3. Please disabled CPU and package C-states under BIOS setup.

4. Do not connect unnecessary devices such as USB devices, ODD or discrete VGA and so on.
Make sure system could boot into OS with the simplest configuration to verify.
If not, please install other devices back to the system one by one to check which devices cause the problem.

5. If possible, please boot into another HDD with clean OS.


Thanks!

All the best,
ASRock TSD

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AMD Motherboards : X470 taichi ultimate shuts off due to temp

November 6, 2018, 5:25 am
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Author: kerberos_20
Subject: X470 taichi ultimate shuts off due to temp
Posted: 06 Nov 2018 at 1:25pm

try to change your top to intake
vrm can handle 100 degrees like nothing, but either way it should help
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AMD Motherboards : X470 Taichi: Turn off power to USB when sleeping?

November 6, 2018, 7:29 am
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Author: AxToS
Subject: X470 Taichi: Turn off power to USB when sleeping?
Posted: 06 Nov 2018 at 3:29pm

Hi .. and sorry for my bad english !
I have the same issues on my z68 and now on my x470 MB.
@ Intel Chipsets there are Deep Sleep / s4 /s5 /s6 Bios Options and of course deep Sleep settings.
They even work s not reliable!

@ AMD x470 taichi Boards are no Deep Sleep or energy save Options! Bios 1.5 and beta 1.52!
PS2 Keyboard, System Alarm and PCI Ex. boot Options .. 2018 .. and theres no USB Keyboard / Mouse Start Option s ??
If i shut down the system my apc back upc shut down all slave config devices.
With means the PC is the Master and the razer mousepad starts blinking.

I installed and deinstalled the App Charger and on Windows 10 change the Energy Save Rules.
Everything of under Change what the power button does.
Turn on fast, sleep etc..



Now there is no Power at USB ports if its powerd off..

hope it could help !

Embarrassed
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AMD Motherboards : Hangs on Boot

November 6, 2018, 7:40 am
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Author: AxToS
Subject: Hangs on Boot
Posted: 06 Nov 2018 at 3:40pm

Hi

same Problem with x470 Taichi @1.5 + 1.52beta Bios.
If Windows fast boot is turned off the Problem is less common but not resolved reliably!

AsRock .. please make the Bios great again :D
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AMD Motherboards : Windows XP ACPI BSOD on fm2a68m-dg3+ with Carrizo

November 6, 2018, 9:00 am
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Author: ValeRR
Subject: Windows XP ACPI BSOD on fm2a68m-dg3+ with Carrizo
Posted: 06 Nov 2018 at 5:00pm

Hi,
I own my second ASRock motherboard. I'm a big fan of Asrock because MB are cheaper and well supported.

I would like to install 32-bit Windows XP (SP2 or SP3, no matter) on an ASRock fm2a68m-dg3+ motherboard with AMD X4 845 (Carrizo) processor.
I own an original genuine Windows XP SP2 Home DVD. I tried to install it but I got BSOD.
First, I switched from AHCI mode to IDE. I do not like it but I can change it after operating system installation and AHCI driver instalation.

The major issue is related to BSOD complaining about ACPI (0x000000A5), so I need to press F7.
After this, I managed to install Windows XP but I have many question marks on device manager and probably some conflicts with interrupts.

How can I install XP with ACPI, what drivers I need?
What kind of setting should I set on UEFI BIOS to improve ACPI compatibility?
My BIOS is 5.10 (18/10/16).

I remove all USB devices, I use a PS2 keyboard and a SATA DVD burner, but no improvements.

Regards,
V. R.
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AMD Motherboards : Motherboard won't turn on. Expert needed,

November 6, 2018, 11:02 am
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Author: sherloc987
Subject: Motherboard won't turn on. Expert needed,
Posted: 06 Nov 2018 at 7:02pm

I just hooked everything up, the motherboard LED goes on but when I flick power switch nothing happens no fan. Power switch is hooked up properly, not even graphics card fan will work. The power supply should work 465 watts. It isn't shorting out either, im sure of it. I put 1gb ddr2 ram stick 667 and a am2 athlon x2 5200 cpu Brisbane. It is a M2V motherboard, it isn't mine and im depressed now I need it back by tommorow. Please help :(
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AMD Motherboards : AMD motherboard problems

November 6, 2018, 12:12 pm
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Author: martinbaker2727
Subject: AMD motherboard problems
Posted: 06 Nov 2018 at 8:12pm

Ok heres the situation... every time I go to rebuild my machine It fails out on copying files from any Windows Bootable CD...(Windows XP, 2000, and LongHorn_Beta). The point is the machine gets to copying system files and then goes bad either a single file or a blue screen. I've swapped the HDD, and the CD'S and I even took the HDD and CD and they installed fine on an older box I have. Please I need any suggestion on what to do now.. Oh I have also reseated the memory IDE cables and changed CD-ROM drives. The only thing I haven't done yet was reseat the CPU... I hate having to move those things. The machine is also rather dusty.. I just want this thing to work... any help greatly welcome.
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AMD Motherboards : RAM Boot Loop? (First Build)

November 7, 2018, 2:20 am
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Author: dnelson
Subject: RAM Boot Loop? (First Build)
Posted: 07 Nov 2018 at 10:20am

Hi all - stuck on my first build and wondering if anyone had any tips.

Parts:

  • ASRock AB350 Pro4
  • AMD Ryzen 5 1600
  • G.SKILL Flare X (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) F4-2400C15D-16GFXR
  • GeForce GTX 1060 6GB 6 GB Mini ITX OC Video Card
  • SeaSonic - 520 W 80+ Bronze Certified Fully-Modular ATX Power Supply

The RAM is explicitly compatible with Ryzen, as noted here (https://www.amd.com/system/files/2017-06/am4-motherboard-memory-support-list-en_0.pdf), so I don't *think* that should be an issue.

I'm geting the 5 short beep "problem with CPU" code in the following configurations:

  • 1 stick of RAM in slot A1, with video card in
  • 1 stick of RAM in slot A2, with video card in
  • 1 stick of RAM in slot B1, with video card in
  • 1 stick of RAM in slot B2, with video card in
  • same as above (each of 4 slots) but with video card out
  • 1 stick of RAM in each of slots A2 and B2 (both RAM sticks in), with video card in

However, when I remove all the RAM (with or without video card in), I get a boot loop - no beeping, just constant rebooting with fans spinning up and down. Which makes me think maybe the RAM is the issue?

At no point am I seeing video output, over either motherboard VGA or motherboard or video card HDMI.

Does anyone have any ideas? I'm making sure I've got the CPU and motherboard main power seated well, as well as the power to the video card directly, and I reset the CMOS in between each of these attempts. This is a scratch build, so I unfortunately don't have the parts hanging around to swap out e.g. the PSU to see if that fixes anything.

I'm sort of at a loss here - thank you in advance for any ideas!
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AMD Motherboards : RAM Boot Loop? (First Build)

November 7, 2018, 5:23 am
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Author: kerberos_20
Subject: RAM Boot Loop? (First Build)
Posted: 07 Nov 2018 at 1:23pm

mainboard doesnt have working video output with your cpu
5short beeps doesnt have to be cpu, mine mobo can 5beep from gpu or sound card (pci-e)
your issue maybe with CSM module, try to update your bios with another GPU (in pc shop they could do that for you)
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AMD Motherboards : ASRock x399 Gaming Pro system wont start red blink

November 7, 2018, 7:52 am
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Author: Rompod
Subject: ASRock x399 Gaming Pro system wont start red blink
Posted: 07 Nov 2018 at 3:52pm

Hello everyone! 

Proud and almost satisfied user of a Threadripper 2990wx! I received all my computer parts yesterday and builted it right away. Everything went good, installed win10, even tried some software. 
But i noticed in the bios that my ram frequency was not running at the ram frequency specs. So i decided to switch it. And unfortunately after saving and rebooting, the system wont boot up. 
I got a red slow blinking light and thats it.

I'll list all my parts so you are guys aware of my system specs:

ASRock Fatality x399 Pro Gaming
Threadripper 2990wx
NZXT Kraken x62
G.Skill Sniper X Series 32Go (4x8Go) DDR4 3600 MHz CL19
ASUS Geforce GTX 1050Ti Rog Strix
Seasonic PRIME Ultra 1000W Titanium
and a kingston SSD A400 480Go for system and a fractal design XL R2 Pearl for the case.

So i checked online before on this forum and found people trying to flash their system with flashback, or clearing their CMOS, removing the mobo battery.

None of these worked, i've unplugged every parts but it's always the same red slow blinking light that I got...

Any idea guys ?

Thanks you!
 
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AMD Motherboards : X470 Master Sli Lan Card Problem

November 7, 2018, 8:23 am
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Author: Ciuch
Subject: X470 Master Sli Lan Card Problem
Posted: 07 Nov 2018 at 4:23pm

As the title my motherboard is an Asrock X470 Master Sli. I assumed that Lan Card settings are not displayed in Bios settings, if i search a new Bios firmware from flash and i return to advanced tab Intel I211 option is displayed but i'm not able to change bandwitch and WOL settings. I have also noticed that with all Wake On Lan settings enabled in power saving menù (Windows 10) work only if before i suspend and re-active pc and after i power off it
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AMD Motherboards : Asrock AB350 Pro 4 Boot Order not saving

November 7, 2018, 8:44 am
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Author: Casper
Subject: Asrock AB350 Pro 4 Boot Order not saving
Posted: 07 Nov 2018 at 4:44pm

My first Post here.

I have an AB350 Pro 4 from Asrock, Bios is 5.10. 
No matter what i do in Bios it does not save the correct boot option.
I checked the sata cables and cables from PSU, everything is in place.

My SSD is the main partition with windows, my hdd ist just for storage no windows installed there.

When i Change my hdd in the UEFI-option , and change it for the windows ssd it does work.
After a restart it does not work anymore and it selects the HDD.


The error i get is no boot device found. After a restart it finds the ssd and boots into windows.


I checked my windows and my drives for errors and could not find anything.
The SSD is on 99% on crystaldisk, the HDD checked with the Toshiba tool and in crystal disk shows no errors.

Windows 10  shows me the "boot sector" only on the SSD.




Specs:

CPU: R5 1600 non OC
MOBO: Asrock AB350 Pro4
RAM: Corsair Vengeance CL16 3000Mhz
GPU: Gainwaird Phoenix 1070ti
SSD: Crucial MX 100 256GB
HDD: Toshiba HDD 1GB HDWD110
PSU: BeQuiet Straight Power 500W.
Case: Fractal Design R5
OS: WIN10

Edit:
 I forgot to write that i bought this board 1 year ago and did not have this issue before. The first time in installed Windows i had a very slow boot on windows that i fixed after i turned off FAST BOOT in Windows 10.

I changed my Case 2 Months ago, but the boot order error did not occur then. After 1 week  i reinstalled Windows 10 because i upgraded my GPU.


Edited by Casper - 3 hours 36 minutes ago at 4:54pm
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AMD Motherboards : ASRock x399 Gaming Pro system wont start red blink

November 7, 2018, 10:55 am
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Author: Xaltar
Subject: ASRock x399 Gaming Pro system wont start red blink
Posted: 07 Nov 2018 at 6:55pm

Welcome to the forums.

So all you did was change the RAM frequency in the BIOS? If so all you should need to do is clear CMOS to get things back to system defaults.

If just pushing the clear CMOS button didn't work you can try this method here:

http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal

In addition to that, I would also disconnect the system from power (pull the power plug from the wall) and leave it that way for an hour or so. 

Let us know how it goes and good luck Wink
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AMD Motherboards : Could BIOS settings cause stuttering?

November 7, 2018, 3:16 pm
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Author: mpw90
Subject: Could BIOS settings cause stuttering?
Posted: 07 Nov 2018 at 11:16pm

Originally posted by robmcc83 robmcc83 wrote:

I would also suggest it could still be a motherboard issue.

When you say you have tried 3 motherboards are they all from asrock?

Reason I ask is because I put a new computer together back in april and had terrible problems with it, all relating to slow bios updates to the new amd agesa. It was unusable for what I needed it for until I received this update, amd released the update pretty much straight away, asrock applied this update to the bios 6 months later!!!!
After my update had been released the main problem was solved but my system always seemed unreliable and slower than my previous 8 year old computer.
Enough was enough, I purchased a Asus board last month, same specs different manufacture, and I can tell you this my system has been solid ever since, it's snappy and works as I would expect it to.

My asrock board went straight in the bin. I've never had a asrock board before this was my first and is definitely my last. Pure waste of money but a learning curve I suppose.

Good luck, maybe yours could be related to something other than your motherboard.

I've sadly tried a Gigabyte DS3H, too, with stock BIOS. Exactly the same symptoms.
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AMD Motherboards : ASRock x399 Gaming Pro system wont start red blink

November 7, 2018, 5:21 pm
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Author: Rompod
Subject: ASRock x399 Gaming Pro system wont start red blink
Posted: 08 Nov 2018 at 1:21am

Hey thanks for your reply!

I've already try both solution with no luck at all...

In the end I got to the vendor where i got the parts from. The guy told me it would maybe be RAM, or a bad manipulation of the CPU when I installed it. He say they've seen this happen with another another 2xxx ryzen CPU and the socket got damaged and stopped working...........

I'll post whatever they find on the forum, maybe it will help someone! 

But I'm so frustrated ^^ I did some test one 3D render i'm working and it's like 5x time faster than my actual i7 7700k.....

Finger crossed!
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AMD Motherboards : Random Bluescreens - AB350M-HDV Ryzen 3 2200G

November 7, 2018, 5:38 pm
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Author: SpeedSneak
Subject: Random Bluescreens - AB350M-HDV Ryzen 3 2200G
Posted: 08 Nov 2018 at 1:38am

Hello,
we have random bluescreens at new clients.

Specs:
Motherboard - ASRock AB350M-HDV
Proc - Ryzen 3 2200G
RAM - Teamgroup 8 GB DDR 4 2400 - 16-16-16-39
SSD - Teamgroup 120 GB SATA
PS - 400 W
Windows 10 Pro (1803)
Integrated in domain with GPOs
BIOS: 4.9

Problem:
The bluescreens happen randomly and are not reproducible.
They also occur sometimes during installation of Win 10, but much more after the installation.

Example of error codes: PFN_LIST_CORRUPT, kmode exception not handled, irql_not_less_or_equal


The following things we tried:
Cause the error codes looks like driver issues, we try Install Win10 only drivers, ASRock driver and AMD driver.
It could also looks like incompatibility, but RAM, CPU and SSD are listed by ASRock.
At some clients memtest show no errors, at other clients first errors and at next try no errors.
We tried also updating BIOS to 5.1. / SVM is disabled.
At bios we changed shared memory to 256 MB as in the manual of ASRock.
We tried also take fixed values for RAM.
Windows is up to date.

Nothing helped.

Have you any idea, what we could do?



Edited by SpeedSneak - 1 minute ago at 1:43am
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